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This documentation supports the 19.02 version of Remedy Deployment.

To view the latest version, select the version from the Product version menu.

Remedy Deployment 19.02 ... Upgrading Upgrading the platform Upgrading BMC Atrium Core

Preparing for the BMC Atrium Core upgrade

Perform the tasks in this section before you upgrade BMC Atrium Core.

In this section

Before you begin the BMC Atrium Core upgrade

Best practice

Before you upgrade BMC Atrium Core, create a backup of the upgraded AR System server database. The backup preserves your data and lets you restore your previous environment if you encounter errors while upgrading.

BMC Atrium Core preupgrade process

TaskAction
 1.Prepare your data and perform a health check before you upgrade BMC Atrium Core.
 2.Prepare the AR System server before you upgrade BMC Atrium Core and other BMC applications.
 3.

Review the recommendations for improving upgrade performance of BMC Atrium Core.

Where to go from here

Next taskAfter you perform the pre-upgrade tasks, proceed to Performing the BMC Atrium CMDB upgrade.
Up to process

If you have finished upgrading the platform, return to the appropriate upgrade process:

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Last modified by Onkar Telkikar on Dec 10, 2018
remedy_it_service_management atrium_core upgrading pre-upgrade service_pack_2 best_practices

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Upgrading BMC Atrium Core
Preparing your data before you upgrade BMC Atrium Core
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