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This documentation supports the 18.08 version of Remedy Deployment.

To view the latest version, select the version from the Product version menu.

Remedy Deployment 18.08 ... Upgrading Migrating delta data Post-migration procedures

Validating the migration

To validate the migration, run the AREntryCounter utility. For more information, see Estimating your data size for migration with the AREntryCounter utility.

Alternatively, you can run the SQL scripts that are available for all the products and versions supported by delta data migration (DDM). These scripts are available in the <migratorInstallfolder>\DeltaDataMigration\Utilities folder. Run the scripts on the current production and staging servers.

Note

If your source (current production) server is running BMC Atrium 7.6.0.3, you might encounter the following error in the Product_Catalog _package_Migrator and Product_Catalog _package_Compare HTML files: [4] -[303] -[Form does not exist on server PCT:TrustedDataset]

This form exists on the destination (upgraded) server but is not available in BMC Atrium 7.6.03, so you can safely ignore this benign error.

Where to go from here

Next task

Go to Synchronizing form IDs to the destination server.

Up to process

To return to the delta data migration process, go to Migrating delta data.

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Last modified by Ashwini Mathad on Mar 21, 2019
remedy_it_service_management upgrading post-migration validation

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Migrating User form and CTM:People form data
Synchronizing form IDs to the destination server
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