Upgrading BMC Remedy AR System in silent mode

An example ARSystem-ini-template.txt file contains all of the options that you can use for silent installation or upgrade. You can find the ARSystem-ini-template.txt file in the <InstallerDirectory>\Disk1\utility folder or you can create the ARSystem-ini-template.txt file using an example Options.txt file.

To upgrade Remedy AR System in silent mode

1. Using the worksheets in Completing the installation spreadsheet as a guide, edit the options in the ARSystem-ini-template.txt file, ensuring that you include the appropriate -P, -J, or -A option:

   Option	Description	Example
   -P	Sets the installation directory for a product. This value should point to the Remedy AR System installation directory.	-P installLocation=<filePath> (Windows)-P installLocation=C:\Program Files\ BMC Software\ARSystem (UNIX)-P installLocation=/opt/bmc/ARSystem
   -A	Specifies the products and features you want to upgrade. The product and feature names are listed at the top of the ARSystem-ini-template.txt file. To upgrade more than one product or feature, include the -A line for each.	-A product <productName> -A feature <featureName> For example: -A product ARSuiteKit -A feature Clients Note: The product names are case sensitive. Refer to the ARSystem-ini-template.txt for complete product names.
   -J	Specifies Java properties that correspond to user inputs. See the Example options.txt file for examples.	-J BMC_AR_SERVER_HOST_NAME=foo.bar.com -J BMC_AR_USER=Demo -J BMC_AR_PASSWORD=

   
   As you edit the ARSystem-ini-template.txt file, apply the following guidelines:

   • Remove the comment (#) markers.
   • In UNIX environments, ensure that no Ctrl+M characters appear in the ARSystem-ini-template.txt file.
2. To set the installation mode to upgrade, in the ARSystem-ini-template.txt file, edit the BMC_ARSYSTEM_INSTALL_OPTION as follows:
   • -J BMC_ARSYSTEM_INSTALL_OPTION=Upgrade
3. Run the installer with the -i silent option:
   • (Windows) setup.exe -i silent -DOPTIONS_FILE=c:\path\to\ARSystem-ini-template.txt
   • (UNIX) ./setup.bin -i silent -DOPTIONS_FILE=/path/to/ARSystem-ini-template.txt

Example Options.txt file for upgrade

The following example shows an options.txt file that is used for silent upgrade:

-P installLocation=E:\BMCSoftware\AR
-A featureARSystemServers
-J BMC_ARSYSTEM_INSTALL_OPTION=Upgrade
-J BMC_DATABASE_TYPE=SQL_SERVER
-J BMC_DATABASE_HOST=vm-w28x-prem09
-J BMC_DATABASE_PORT=1433
-J BMC_DATABASE_INSTANCE=vm-w28x-prem09
-J BMC_SQLSERVER_WINDOWSAUTH_OR_SQLAUTH=SQLAUTH
-J BMC_DATABASE_LOGIN=ARADMIN
-J BMC_DATABASE_PASSWORD=AR#Admin#
-J BMC_DATABASE_CONFIRM_PASSWORD=AR#Admin#
-J BMC_DATABASE_DBA_LOGIN=sa
-J BMC_DATABASE_DBA_PASSWORD=Asimil8
-J BMC_DATABASE_DBA_TABLESPACE_NAME=arsystem
-J BMC_DATABASE_DBA_DATAFILE_NAME=arsys
-J BMC_DATABASE_DBA_DATAFILE_SIZE=3000
-J BMC_DATABASE_DBA_LOGFILE_NAME=arsyslog
-J BMC_DATABASE_DBA_LOGFILE_SIZE=2000
-J BMC_DATABASE_UTF=true
-J BMC_AR_USER=Demo
-J BMC_AR_PASSWORD=
-J BMC_AR_CONFIRM_PASSWORD=
-J BMC_AR_SERVER_NAME=vm-w28x-prem09
-J BMC_AR_SERVER_HOST_NAME=vm-w28x-prem09
-J BMC_JAVA_PLUGIN_PORT=9999
-J BMC_PORT_MAPPER_ENABLED=true
-J BMC_AR_SKIP_FTS_INDEX_MIGRATION=true
################################################################################
# BMC Smart Reporting
################################################################################
-A featureARReporting
# Reporting Installation Directory 
# Windows - %ProgramFiles%\\BMC Software\\ARReport 
# UNIX - /opt/bmc/ARReport
-P installLocation=/opt/bmc/ARReport
# Choose to Install or Upgrade
-J BMC_ARSYSTEM_INSTALL_OPTION=Install
-J BMC_JAVA_JRE_64_BIT_HOME_PATH=/data1/jre1.8.0_121/
# Below parameter Not applicable if REPORTING_USE_EXISTING_TOMCAT_OPTION=TRUE
-J REPORTING_PORT=8181
-J REPORTING_DB_TYPE=ORACLE
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER,POSTGRESQL
#-J REPORTING_DB_OPTION=NEW_DB
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER,POSTGRESQL
#-J REPORTING_USER_OPTION=NEW_USER
-J REPORTING_DB_HOST=clm-pun-032122
-J REPORTING_DB_PORT=1521
-J REPORTING_DB_NAME=ora121db
-J REPORTING_DB_USER=RepoUser
-J REPORTING_DB_USER_PASSWORD=bmcAdm1n
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER,POSTGRESQL
#-J REPORTING_DB_USER_CONFIRM_PASSWORD=bmcAdm1n
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER,POSTGRESQL
#-J REPORTING_DB_ADMIN_USER=sa
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER,POSTGRESQL
#-J REPORTING_DB_ADMIN_USER_PASSWORD=bmcAdm1n
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER
#-J REPORTING_DB_AUTH_TYPE=SQL_AUTH
# Below option is only applicable, if REPORTING_DB_AUTH_TYPE=WIN_AUTH
#-J REPORTING_DOMAIN_NAME=<Domain name>
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER
#-J REPORTING_DB_USE_ALWAYSON=<true|false>
# Below option is only applicable, if REPORTING_DB_TYPE=ORACLE
 -J REPORTING_ORACLE_CONNECTION_OPTION=ora121db
# Memory parameters for reporting server, Not applicable if REPORTING_USE_EXISTING_TOMCAT_OPTION=TRUE
-J REPORTING_TOMCAT_MAX_HEAP=2080
-J REPORTING_TOMCAT_MIN_HEAP=1080
-J REPORTING_USE_EXISTING_TOMCAT_OPTION=FALSE
# Below option is only applicable, if REPORTING_USE_EXISTING_TOMCAT_OPTION=TRUE
#-J REPORTING_EXISTING_TOMCAT_HOME=<Tomcat Home Directory>
# keep the value for SMART_REPORTING_ADMIN_USER siadmin
-J SMART_REPORTING_ADMIN_USER=siadmin
-J SMARTREPORTING_ADMIN_USER_PASSWORD=siadmin
-J SMARTREPORTING_ADMIN_USER_CONFIRM_PASSWORD=siadmin
-J SKIP_HEALTH_CHECK=true
#-J SMART_REPORTING_PROXY_URL=https://proxyserver.bmc.com/
-J SKIP_HEALTH_CHECK=true

Options for the Options.txt file

The following table lists the different options you need to use in the Options.txt file. 

setup -i silent -DOPTIONS_FILE

<Options.txt>

-P installLocation

<Installation Directory>

-J BMC_AR_SERVER_NAME

<AR Server Name>

-J BMC_AR_PORT

<AR System TCP Port>

-J BMC_AR_USER

<AR System Admin User>

-J BMC_AR_PASSWORD

<AR System User Password>

-J BMC_USER_SELECTED_DATA_
LANGUAGE

<always "en">

-J BMC_USER_SELECTED_VIEW_
LANGUAGES

<View Languages>

Related Topics

Example options.txt file

Installing BMC Remedy AR System using silent mode