This documentation supports the 18.08 version of Remedy Deployment.

To view the latest version, select the version from the Product version menu.

Uninstalling BMC Service Level Management components

The following procedures describe how to uninstall the BMC Service Level Management components. If you are uninstalling BMC Service Level Management components, the uninstallation process does not remove the BMC Service Level Management database (BMC AR System database) from your system. Your BMC Service Level Management data, including BMC Remedy Action Request (AR) System integrations and structures, remain intact.

Before you uninstall BMC Service Level Management, ensure that you have rolled back the deployment packages for applications:

  1. BMC Service Level Management
  2. BMC Service Request Management
  3. BMC Remedy ITSM

To uninstall BMC Service Level Management on Microsoft Windows

    1. Open the Control Panel.
    2. Select Add or Remove Programs.
    3. Select BMC Service Level Management.
    4. Click Change/Remove.

To uninstall BMC Service Level management on UNIX

    1. Go to the BMC Service Level Management installation directory.
    2. Change directories to <BMC Service Level Management Installation_directory>/UninstallBMCSLM
    3. Run uninstall.bin.



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