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This documentation supports the 18.08 version of Remedy Deployment.

To view the latest version, select the version from the Product version menu.

Remedy Deployment 18.08

Release notes and notices

Learn what’s new or changed for installation and deployment of BMC Remedy ITSM 18.08, including new features, urgent issues, documentation updates, and fixes or patches. 

Note

This section only includes information about changes since the most recent release for deployment of BMC Remedy IT Service Management (ITSM) Suite. If you are upgrading from a previous release, review the release notes for all applicable versions of the product. For example, if you are upgrading from version 7.6.04, review the release notes for versions 8.0, 8.1 Open link , 9.0 Open link , 9.1 Open link , and 18.05 Open link .

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The release notes in this documentation are specific to install and upgrade. For complete release notes, refer to the product documentation of the respective component.

Related topics

Known and corrected issues

BMC Remedy AR System Release notes and notices Open link

BMC Atrium Core Release notes and notices Open link

BMC Remedy Single Sign-On release notes and notices Open link

BMC Remedy IT Service Management Suite Release notes and notices Open link

BMC Service Request Management Release notes and notices Open link

BMC Service Level Management Release notes and notices Open link

DateTitleSummary
March 30, 2020Discontinued support for SAP Crystal Reports integration with Remedy AR System.

Starting with the obsolescence date (March 30, 2020) of SAP Crystal Reports integration with Remedy AR System, BMC does not support this integration and BMC is no longer contractually entitled to distribute the SAP Crystal Reports Viewer software. For more information, see Deprecated features.

November 29, 201818.08.01This release consolidates the hotfixes delivered for Remedy version 18.08 and later into a single patch.
August 31, 201818.08 enhancements

This release provides enhancements introduced in the platform and application components.

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Last modified by Himanshu Raul on Nov 10, 2022
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