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Performing the installation in silent mode

You can run the BMC Remedy IT Service Management (ITSM) installer in silent mode, such as in a headless environment on UNIX, or on multiple systems at the same time.

This section describes how to create a silent.txt file that contains the installation options and then how to run the installer in silent mode.

StepActionAdditional information
1Install Remedy ITSM 18.05 in silent mode

Create a silent.txt file for BMC Remedy ITSM installation

Before running the silent installer for BMC Remedy ITSM installation, you must create a silent.txt file that contains the installation options.

Review the Example silent installation files for BMC Remedy ITSM.


Add or modify the options for the installation that you want to runAdd or modify the options for the installation using the parameters for the silent.txt file.

Create an encrypted password using the BMC Remedy ITSM Maintenance ToolGenerate an encrypted password using the BMC Remedy ITSM Maintenance tool. You typically use an encrypted password when running a silent installation.

Run the BMC Remedy ITSM installer in silent mode

Run the BMC Remedy ITSM installer with the -i silent option.

Where to go from here

Next task
Up to process

If you have finished installing the application, return to the next appropriate task in the installation process:

Installing the application components

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