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Installing BMC Remedy ITSM Process Designer in silent mode

If you want to install BMC Remedy ITSM Process Designer in a large environment having multiple servers, you can run the installer in silent mode. Running the installer in silent mode allows for installation of BMC Remedy ITSM Process Designer without user intervention.

For silent installation, you need to perform the following tasks:

Step

Description

Encrypt the BMC AR System password

BMC recommends that you use an encrypted password in place of the actual AR System server password. Using an encrypted password prevents a disclosure of the actual AR System server password.
See, Encrypting passwords using the BMC Remedy ITSM Process Designer Maintenance Tool.

Create the Options.txt file

Based on the ProcessDesigner-ini-template.txt file create the Options.txt file to specify installation options and parameters.
See, Creating Options.txt file for installing BMC Remedy Process Designer.

Run the installer

See, Running BMC Remedy ITSM Process Designer in silent mode.

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