Importing sample data when installing

Before you start to install BMC Service Request Management, ensure that the BMC.Asset data set accessibility is set to "writable." To assign dataset permissions, see  Dataset permissions . This setting is required if you want to import the sample data during installation. If it is not set, an error is generated when the BMC Service Request Management installer attempts to import the sample data.

If you change the data set before installing, you do not need to import the data manually. If the data set is not changed before installing or upgrading, you see error messages in the logs stating that the sample data was not imported. Then you must update the data set manually and import the ARX files.

When you install BMC Service Request Management, the following ARX files are imported into BMC Atrium CMDB forms:

• Sample_BaseRelationship.arx — Copies records into the BMC.CORE:BMC_BaseRelationship form
• Sample_BMC_Component.arx — Copies records into the BMC.CORE:BMC_Component form
• Sample_BMC_ServiceOffering.arx — Copies records into the BMC.CORE:BMC_ServiceOffering form
• Sample_BusinessServices.arx — Copies records into the AST:BusinessService form (While this is not part of the BMC.ASSET data set, it might result in data being pushed into the data set.)
• Sample_RequestableOffering.arx — Copies records into the BMC.CORE:BMC_RequestableOffering form