Go live activities during staged upgrade
As part of the go-live process for a staged upgrade, you must perform the following tasks:
- Remove the production URL from maintenance mode, and ensure that is in admin-only mode.
- Reboot all the BMC Remedy AR system servers and BMC Remedy Mid Tier virtual machines.
- Update your authentication settings.
- If you are using LDAP, test the VPN.
- Validate the integrations are actively working.
- Revert all the server configuration changes you have applied on the source server and the destination server.
See Performing server configuration adjustments.
- Revert the standard parameters settings you performed during pre-cutover.
- Set the server group rankings.
- Restart the BMC Remedy AR System service.
- Update the destination server names.
See Updating the destination server names after data migration.
- Review the issues identified during UAT.
- Remove the production URL from admin-only mode.
- Enable and restart email services.
- Restart the BMC Remedy AR system service.
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