Default installation directories

This topic provides a list of directories in which the BMC Remedy Action Request (AR) System features are installed.

Note

In the following table ARSystemInstallDir refers to the default BMC Remedy AR System installation directory:

(Microsoft Windows) C:\Program Files\BMC Software\ARSystem
(UNIX) /opt/bmc/ARSystem

Feature Name	Windows Location	UNIX Location
Approval Server	ARSystemInstallDir\approval	ARSystemInstallDir/approval
ARDBC LDAP	ARSystemInstallDir\ardbcldap	ARSystemInstallDir/ardbcldap
AREA LDAP	ARSystemInstallDir\arealdap	ARSystemInstallDir/arealdap
AR System Server	ARSystemInstallDir\Arserver	ARSystemInstallDir/Arserver
Email Engine	ARSystemInstallDir\AREmail	ARSystemInstallDir/AREmail
Utilities	ARSystemInstallDir\arsystem	ARSystemInstallDir/arsystem
Assignment Engine	ARSystemInstallDir\assignmentengine	ARSystemInstallDir/assignmentengine
Crystal Reports	ARSystemInstallDir\crystalreports	ARSystemInstallDir/crystalreports
Crystal Web Application	ARSystemInstallDir\crystalwebapplication	ARSystemInstallDir/crystalwebapplication
Data Import Tool	ARSystemInstallDir\dataimporttool	Not applicable on UNIX
Developer Studio	ARSystemInstallDir\DevStudio	Not applicable on UNIX
Flashboards	ARSystemInstallDir\flashboards	ARSystemInstallDir/flashboards
Full Text Search (FTS) configuration	ARSystemInstallDir\ftsconfiguration	ARSystemInstallDir/ftsconfiguration
BMC Remedy Mid Tier	ARSystemInstallDir\midtier	ARSystemInstallDir/midtier
SNMP configuration	ARSystemInstallDir\snmpconfiguration	ARSystemInstallDir/snmpconfiguration
Web Services plug-in	ARSystemInstallDir\webserviceplugin	ARSystemInstallDir/webserviceplugin

Important

If you upgrade BMC Remedy AR System, new files are installed and existing files from the previous installation are overwritten. Otherwise, the legacy files are left on the file system unaltered.

Default installation directories

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