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Creating Options.txt file for installing BMC Remedy Process Designer

Before running the silent installer, you need to create the Options.txt file to specify the installation parameters that will be used by the silent installer. Use the ProcessDesigner-ini-template.txt file as a reference while creating the Options.txt file.

To create the Options.txt file, see the following topics:

To create an Options.txt file

  1. Create a text file called Options.txt
  2. Update the Options.txt file based on the ProcessDesigner.txt file available at the following location:
    <Process designer Install directory>/ProcessDesigner/Disk1/utility
    1. Set installer properties for the features that you are installing. 
    2. Update the feature parameters information as specified in the planning spreadsheet.

      Note

      Remove the comment (#) markers before the saving the Options.txt file. 

    3. Save the file.

Example options.txt file for BMC Remedy Process Designer

The following example shows an options.txt file that is used to run the installer in silent mode:

-P installLocation=/opt/bmc//ProcessDesigner
-J BMC_AR_SERVER_NAME=vs-pun-rem-qa
-J BMC_AR_PORT=0
-J BMC_AR_USER=Demo
-J BMC_AR_PASSWORD=
-J BMC_USER_SELECTED_DATA_LANGUAGE=en
-J BMC_USER_SELECTED_VIEW_LANGUAGES=en
-J BMC_PD_CM_INTEGRATION=true
-J BMC_PD_IM_INTEGRATION=true
-J BMC_PD_PM_INTEGRATION=true
-J BMC_PD_SRM_INTEGRATION=true

ProcessDesigner-ini-template.txt file snippet

 The following is a snippet of theProcessDesigner-ini-template.txt file which, you must use to create the Options.txt file

################################################################################
# Options File
#
# Product Name: BMC Process Designer
# Product Version: 9.0
#
# To invoke the installer in silent mode with an options file:
#   setup -i silent -DOPTIONS_FILE=Options.txt
################################################################################
#
################################################################################
# Available Features
################################################################################
#
# These are the features that correspond to the feature selection tree.
# To have the same behavior as checking a given feature in the visual
# selection tree, add a line to the options file
#    -A featureName
# for each feature where "featureName" is the name of the feature to select.
#
# --productBMCProcessDesigner
#  |--
#  |--
#
################################################################################
#
################################################################################
# Product Install Location
#
# The install location of the product. Specify a valid directory into which the
# product should be installed.
#
# Default value if not set:
#   - %ProgramFiles%\BMC Software\ProcessDesigner (Windows)
#   - /opt/bmc/ProcessDesigner (UNIX)
################################################################################
#
################################################################################
#
#-P installLocation=<Installation Directory>
#The AR System server name where you want to install the Process Designer
#-J BMC_AR_SERVER_NAME=<AR Server Name>
#The port number your BMC Remedy Administrator assigned clients to connect to the AR System server. The default port number is 0 (zero).
#-J BMC_AR_PORT=<AR System TCP Port>
#The default user name is Demo.
#-J BMC_AR_USER=<AR System Admin User>
#The default password is blank.
#-J BMC_AR_PASSWORD=<AR System User Password>
#English is the only datalanguage supported.
#-J BMC_USER_SELECTED_DATA_LANGUAGE=<always "en">  
#Type the name of one or more languages separated by a comma. English must always be specified. 
#-J BMC_USER_SELECTED_VIEW_LANGUAGES=<View Languages>
#Select the applications (Change , Incident , Problem ,SRM ) with which you want to integrate Process Designer. Values are true and false. 
#-J BMC_PD_CM_INTEGRATION=true
#-J BMC_PD_IM_INTEGRATION=true
#-J BMC_PD_PM_INTEGRATION=true
#-J BMC_PD_SRM_INTEGRATION=true
#ITSM and SRM existing languages. These properties will be set by installer run time. 
#-J BMC_EXISING_ITSM_LANGUAGES=""
#-J BMC_EXISING_SRM_LANGUAGES=""
#-J BMC_PRIVATE_RPC_PORT_SELECTED
#-J BMC_PRIVATE_RPC_PORT
################################################################################
#Example
################################################################################
#
#-P installLocation=C:\Program Files\BMC Software\ProcessDesigner
#-J BMC_AR_SERVER_NAME=host1
#-J BMC_AR_PORT=0
#-J BMC_AR_USER=Demo
#-J BMC_AR_PASSWORD=
#-J BMC_USER_SELECTED_DATA_LANGUAGE=en
#-J BMC_USER_SELECTED_VIEW_LANGUAGES=en
#-J BMC_PD_CM_INTEGRATION=true
#-J BMC_PD_IM_INTEGRATION=true
#-J BMC_PD_PM_INTEGRATION=true
#-J BMC_PD_SRM_INTEGRATION=true

Options for the Options.txt file

The following table lists the different options you need to use in the Options.txt file. 

Option

Value

Description

setup -i silent -DOPTIONS_FILE
<Options.txt>

Invokes the installer in silent mode with an options file.

You must specify the absolute path of the Options.txt file.

-P installLocation
<Installation Directory>

The install location of the product. Specify a valid directory into which the product should be installed. 

Default value if not set:

Windows - %ProgramFiles%\BMC Software\ProcessDesigner

UNIX - /opt/bmc/ProcessDesigner

-J BMC_AR_SERVER_NAME
<AR Server Name>

The AR System server name where you want to install the Process Designer

-J BMC_AR_PORT
<AR System TCP Port>

The port number your BMC Remedy Administrator assigned clients to connect to the AR System server. The default port number is 0 (zero).

-J BMC_AR_USER
<AR System Admin User>

The default user name is Demo.

-J BMC_AR_PASSWORD
<AR System User Password>

The default password is blank.

-J BMC_USER_SELECTED_DATA_
LANGUAGE
<always "en">

English is the only data language supported.

-J BMC_USER_SELECTED_VIEW_
LANGUAGES
<View Languages>

Type the name of one or more languages separated by a comma. English must always be specified.

Note: In case of re-run, append the required locales to the existing once.

-J BMC_PD_CM_INTEGRATION
<true>/<false>

Specify if you want to integrate Process Designer with Change Management.

-J BMC_PD_IM_INTEGRATION
<true>/<false>
Specify if you want to integrate Process Designer with Incident Management.
-J BMC_PD_PM_INTEGRATION=true
<true>/<false>
Specify if you want to integrate Process Designer with Problem Management.
-J BMC_PD_SRM_INTEGRATION=true
<true>/<false>
Specify if you want to integrate Process Designer with Service Request Management.
-J BMC_EXISING_ITSM_LANGUAGES
 ITSM existing languages. These properties will be set by installer run time.
-J BMC_EXISING_SRM_LANGUAGES
 SRM existing languages. These properties will be set by installer run time.
-J BMC_PRIVATE_RPC_PORT_SELECTED
<true>/<false>
Specify if you want to select BMC Private RPC Port.
-J BMC_PRIVATE_RPC_PORT
Ranges:
  • 390621 - 390634
  • 390636 - 390669
  • 390680 - 390694

Specify the Private RPC program number from one of the ranges (for example, 390685).

Note

This property is honored only if the BMC_PRIVATE_RPC_PORT_SELECTED is set to "true"

 

Where to go from here

Running BMC Remedy ITSM Process Designer in silent mode

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