Configuring and installing BMC Remedy Mid Tier on IBM WebSphere

This section explains the steps to deploy mid tier in Websphere Liberty edition with IBM JDK 8. These steps are applicable to both Windows and Linux platforms. The following topics are covered in this section:

Before you begin

Ensure that you have the installed the latest version of the following components:

• IBM Websphere

• IBM JDK: 8.0.0.11

For compatible versions of IBM Websphere with Remedy, see the topic Compatibility matrix.

To deploy mid tier in Websphere:

1. Create a new server using thefollowing steps
   1. Open command prompt
   2. Go to <Websphere_Install_Dir>\bin directory
   3. Run the following commands:
      1. C:\> cd C:\ibm\websphere\liberty\bin
      2. C:\ibm\websphere\liberty\bin> server create <servername>
   A new directory with the <servername> is created in C:\ibm\websphere\liberty\user\servers.
2. Create a new directory with name “arsys” in C:\ibm\websphere\liberty\user\servers\servername\apps
3. Copy the Midtier.war file for Windows in C:\ibm\websphere\liberty\user\servers\servername\apps\arsys
4. Extract the Midtier.war file using jar.exe using the command, C:\ibm\websphere\liberty\user\servers\servername\apps\arsys> jar.exe -xvf Midtier.war. Note that if jar.exe is not in the file path, then provide full path of jar.exe
5. Open server.xml from the location C:\ibm\websphere\liberty\usr\servers\servername. You can open this file in Notepad.

6. Replace contents of server.xml with the following: 

   <?xml version="1.0" encoding="UTF-8"?>
   <server description="servername">
       <jvmEntries
               verboseModeClass="false"
               verboseModeGarbageCollection="true"
               verboseModeJNI="false"
               runHProf="false"
               hprofArguments=""
               debugMode="false"
               debugArgs=""
               genericJvmArguments="-Xmx4GB"/>
   
       <!-- Enable features -->
       <featureManager>
           <feature>servlet-3.1</feature>
           <feature>jsp-2.3</feature>
           <feature>jndi-1.0</feature>
           <feature>sessionDatabase-1.0</feature>
       </featureManager>
   
       <httpEndpoint id="defaultHttpEndpoint" host="*" httpPort="9090" httpsPort="9443"/>
             <httpSession useContextRootAsCookiePath="true" noAdditionalInfo="true"/>
       <httpOptions maxKeepAliveRequests="-1"/>
             <webContainer deferServletLoad="false"/>
       <application name="arsys" context-root="/arsys" type="war" id="arsys" location="arsys" autoStart="true" />
       <applicationMonitor dropinsEnabled="false" updateTrigger="disabled"/>
       <config updateTrigger="disabled"/>
   
       <connectionManager maxPoolSize="100"/>
   </server>

7. Start server that you had created in step 1 above. To start the server, perform the following steps:
   1. Open Command prompt
   2. Go to <Websphere_Install_Dir>\bin directory
   3. Run the following commands:
      1. C:\> cd C:\ibm\websphere\liberty\bin
      2. C:\ibm\websphere\liberty\bin> server start servername