BMC Remedy ITSM Suite 18.08 Solution Performance Benchmarks
BMC Performance Lab conducted a benchmarking test for BMC Remedy ITSM Suite to address system performance and scalability. The benchmarking test also provides a guideline for sizing and optimal deployment configuration. For realistic simulation of a production environment, all the servers are configured as clustered for high availability (HA), as clustering affects system behaviour related to performance and scalability.
The benchmarking test was conducted for the following products:
- BMC Remedy IT Service Management (BMC Remedy ITSM)
- BMC Smart Reporting, BMC Service Request Management
- BMC Knowledge Management
- BMC Remedy Single-Sign-On
- BMC Atrium Configuration Management Database (BMC Atrium CMDB)
The results of the benchmark provide the following information:
- Quantitative test results for use or as a baseline or reference
- A guideline for hardware sizing for a given workload
- System configuration recommendations for optimal performance
The following topics are covered in this section:
- Benchmark summary 18.08.00
- BMC Remedy solution 18.08 benchmarking lab and solution deployment
- Definition of performance benchmark use cases 19.08
- Methodology adopted for 18.08
- Results 18.08.00
- Software component configuration settings 18.08.00
- BMC Atrium CMDB 18.08 performance benchmark configuration settings
- BMC Remedy AR System 18.08 application server performance benchmark configuration settings
- BMC Remedy Single Sign-On performance benchmark configuration settings for 18.08
- BMC Remedy Mid Tier 18.08 performance benchmark configuration settings
- BMC Remedy Smart Reporting 18.08 performance benchmark configuration settings
- Microsoft SQL Server database configuration 18.08
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