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This documentation supports the 18.05 version of Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.



Remedy Deployment 18.05 ... Installing Installing the application components Uninstalling application components

Uninstalling BMC Service Request Management

The following procedures describe how to uninstall the file system for BMC Service Request Management.

Note

BMC does not support uninstalling the BMC Service Request Management database (this is the AR system database). Your BMC Service Request Management data (including BMC Remedy AR System integrations) and structures remain intact.

To uninstall the BMC Service Request Management file system on Windows

  1. Open the Windows Control Panel, and select Add or Remove Programs.
  2. Select BMC Service Request Management 18.05.00 Install 1.
  3. Click Remove.

To uninstall the BMC Service Request Management file system on UNIX

  1. Access the BMC Service Request Management installation folder.
  2. Change to the UninstallBMCServiceRequestManagement folder.
  3. Run uninstaller.bin.
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Last modified by Onkar Telkikar on Mar 13, 2019
applications installation service_request_management uninstallation

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