Troubleshooting Remedy AR System issues
This section describes the issues you might encounter during the installation, upgrade and migration of Remedy Action Request (AR) System. The following table provides links to relevant topics and brief descriptions of the issues the topics address.
|Locating Remedy AR System files and forms||This section describes each Remedy AR System feature and client files and forms that the installer creates and modifies during installation.|
|Network ports||The port number provided during the installation of the Remedy AR System components is already in use.|
|Troubleshooting Remedy Approval Server installation and upgrade issues||The following issues are addressed:|
|Troubleshooting the BMC Remedy Migrator installation||—|
|Installation issues on an Oracle database||Installer cannot find the configured path for storing the database.|
|Issues with Microsoft authentication code for signing BMC Remedy AR System installers||The Microsoft authentication code for signing Remedy AR System installers might not work correctly with the installer for version 7.6.xx of the Remedy AR System installer.|
|Refer to||To know about|
|Platform installation and upgrade known and corrected issues||Known and corrected issues in the Remedy AR System.|
in the Remedy AR System space.
|Known and corrected issues in Remedy Migrator.|
in the Remedy Action Request System space
|Issues that are not listed here or issues related to the other features of Remedy AR System|