Manually registering application plug-ins for BMC Service Level Management
Product plug-ins are installed and registered as part of the installation of BMC Service Level Management. If an error occurs during plug-in registration, you must register the plug-ins manually.
Notes
- In this topic SLMInstallDir refers to the default BMC Service Level Management installation directory:
- (Microsoft Windows)C:\Program Files\BMC Software\BMC Service Level Management\
- In this topic ARSystemInstallDir refers to the default BMC Remedy AR System installation directory:
- (Microsoft Windows) C:\Program Files\BMC Software\ARSystem
- For CAI, ensure that the CAIPlugin.jar and ITSMCommonUtils.jar files are in the ARSystemInstallDir\pluginsvr\cai directory.
- For ARDBC, ensure that the Query.jar and ITSMCommonUtils.jar files are in the ARSystemInstallDir\pluginsvr\qry directory.
- You must enclose the plug-in entries in the ar.cfg file within in double quotes.
To register the application plug-ins
- Stop the BMC Remedy AR System server.
- For Microsoft Windows, add the following Plugin and Plugin-Path entries to the ar.cfg file:
Plugin: SLMInstallDir\bin\omfobjiefilapi.dll
Plugin: SLMInstallDir \bin\arfslasetup.dll - Start the BMC Remedy AR System server.
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