This documentation supports the 18.05 version of Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Encrypting passwords using the BMC Service Level Management Maintenance Tool

This procedure describes how to generate an encrypted password using the BMC Service Level Management Maintenance tool. You typically use an encrypted password when running a silent installation.

To encrypt a password

  1. Go to the <SLM installation directory>/utility folder. 
  2. Open command prompt and run the following command:

    SLMMaintenanceTool.cmd -silent -encrypt -encrypt -password=<password> -confirm_password=<password>

    For UNIX< run the file.

  3. Copy and paste the encrypted password into the silent.txt file for your silent installer.

For example, if you want to encrypt the password and the output is DES\:b76c59dbc2e1433c7a9c2f006a2e2429116840dce695aea9, enter the following string:

-J BMC_AR_PASSWORD=DES\:b76c59dbc2e1433c7a9c2f006a2e2429116840dce695aea9

-J BMC_AR_CONFIRM_PASSWORD=DES\:b76c59dbc2e1433c7a9c2f006a2e2429116840dce695aea9
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