This documentation supports the 18.05 version of Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.



Encrypting passwords using the Atrium Integrator Maintenance Tool

You should use an encrypted password in place of the actual AR System server password. The BMC Atrium Core Maintenance Tool allows you to encrypt the AR System server password. You must use this encrypted password in the Options.txt file while installing BMC Atrium Core in silent mode.

To encrypt a password for a silent installation

  1. Go to the installation folder and open command prompt.Open the Atrium Integrator Maintenance Tool.
    • On Windows, go to your installation directory and double-click AtriumIntegratorMaintenanceTool.cmd.
    • On UNIX, go to your installation directory and run
      ./AtriumIntegratorMaintenanceTool.sh.
  2. Run the following command:

    AtriumIntegratorMaintenanceTool.cmd -silent -encrypt -encrypt -password=<password> -confirm_password=<password>
  3. Copy and paste the encrypted password into the Options.txt file for your silent installer.
    For example, if you want to encrypt the BMC Atrium Integrator password and the output is DES\:b76c59dbc2e1433c7a9c2f006a2e2429116840dce695aea9,
    enter the following string:
    -J BMC_AR_PASSWORD=DES\:b76c59dbc2e1433c7a9c2f006a2e2429116840dce695aea9

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