This documentation supports the 18.05 version of Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

BMC Remedy AR System server post-installation procedures

StepAdditional information
Verify the Next-ID-Block-Size parameter value.

After installing or upgrading BMC Remedy AR System on all the servers of a server group, verify that the Next-ID-Block-Size parameter value is set to 100 in the ar.cfg or ar.conf file on the AR System server.

For more information, see  Allocating blocks of Next-IDs for faster create operations  and  Defining next ID block size, cache, status history, and tags  in the BMC Remedy AR System online documentation.

Setting the LD_LIBRARY_PATH variableBefore running the driver for the BMC Remedy AR System server on a UNIX system, add an entry to the library path environment variable (LD_LIBRARY_PATH). This variable is not set by default. The topic contains examples showing how to adjust the variable if you are using the Bourne shell.
Configuring environment variables for armonitorAfter you install BMC Remedy AR System, you might determine that the following environment variables should be set for your environment.
Completing Flashboards postinstallation procedures  
  • The suite installer does not prompt you to install Flashboards samples. You must install the samples manually.
  • If you want to you can plan to exit a shell after starting the Flashboards server in that shell.
Enabling LDAP plug-ins for SSL connections post-installation To enable LDAP plug-ins for SSL connections in configured networks after a new installation, you must add a LDAP certificate to the certificate database for SSL communication.
Updating configuration after changing from IPv4 to IPv6 If you have installed BMC Remedy AR System and BMC Atrium Core on a server with an IPv4 address and then changed it to an IPv6 address, you must complete the described tasks.
Completing IPv6 postinstallation procedures BMC Remedy AR System supports IPv6 for only version 8.1 and later releases
After the installation is complete, you may need to stop and start the AR system components.

Related topic

Verifying server group configuration

Configuring after installation in BMC Remedy AR System documentation.

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