This documentation supports the 18.05 version of Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

BMC Atrium Core postinstallation procedures

BMC recommends that you do a health check as an automated test of installed product features after installing, before installing, or when troubleshooting a feature that does not work. The BMC Atrium Core Maintenance Tool gives you access to the Health Check utility, which automatically detects installed components and validates that they are installed successfully.

Health checks verifies if the:

  • Test Product Catalog data has been imported successfully. This data is deleted after successful installation.
  • BMC Atrium CMDB is up and and running.
  • Common Data Model (CDM) is deployed correctly.
  • UDDI registry is running.

The Maintenance Tool resides in the installation directory under BMCAtriumCoreInstallationDirectory\atriumcore.

See Collecting logs, diagnostics and performing system health check using the Maintenance Tool.

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