This documentation supports the 20.02 version of BMC Helix Chatbot.
To view the documentation for the previous version, select 19.11 from the Product version menu.

PDFs and videos

This topic describes and links to PDFs and videos that support this product release. If the ready-made PDFs of this space do not satisfy your requirements, you can export a custom PDF. 


The following table lists topics that contain videos that supplement or replace the text-based documentation.

TopicDuration (in minutes)Description

This video provides an overview of accessing the self-help within BMC Helix Chatbot.

Importing chat-enabled services from BMC Helix Digital Workplace Advanced4:57

This video provides a demonstration of importing a service from BMC Helix Digital Workplace Advanced to BMC Helix Chatbot.

BMC Helix Chatbot 20.02 enhancements


This video provides a summary of the some of the new features and enhancements in BMC Helix Chatbot version 20.02.

BMC Helix Chatbot Home


This video provides an Introduction to BMC Helix Chatbot.

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  1. Sonali Mudgal

    under videos section, correction require in 2nd description. Line should be "This video provides a demonstration of importing a service from BMC Helix Digital Workplace Advanced to BMC Helix Chatbot."

    Jun 06, 2020 07:56
    1. Aaditi Lakade

      Thanks, Sonali Mudgal. I corrected the product name. 


      Jun 08, 2020 12:05