This documentation supports the 20.02 version of BMC Helix Chatbot.
To view the documentation for the previous version, select 19.11 from the Product version menu.

Getting started

BMC Helix Chatbot offers intelligent, omni-channel experiences that lets users find and request services through a conversational interface. 

If you are new to BMC Helix Chatbot product, the information in the following sections introduce you to the product features and helps you to get started with BMC Helix Chatbot.

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