Monitoring the network

1. Identify the network devices to monitor.
2. Identify a PATROL Agent to monitor the network devices.

1. Create a package with the Light Weight Protocol (LWP) KM.
   

   On the Administration > Repository > Deployable Packages tab, click Create. Do the following using Next to move through the UI pages:

   1. Select the operating system and platform for which you want to create a package. The list of platforms changes according to the operating system that you select.

   2. Select the Light Weight Protocol KM.

   3. Select all sub-components.

   4. Specify the installation directory for the package.

   5. Enter the PATROL Agent product directory.

   6. Verify the PATROL Agent name, and enter the PATROL Agent account credentials.

   7. Add the PATROL Agent port number and choose to restart the PATROL agent automatically or manually.

   8. Add a name and description for the package, and select the file format.

   9. Save the package.
      
      
2. Deploy the package to the PATROL Agent.
   

   On the Configuration > Agents page:

   1. Do one of the following:
      • To deploy and install packages on a single device, click the device action menu.

      • To deploy and install packages on multiple devices, select the devices by holding the Shift key, and click the action menu from the column heading.

   2. Click Deploy and Install Packages.

   You can hover your mouse over the icon in the Deploy Status column to view the current installation status. If the package deployment fails in validation, an error message is displayed. For troubleshooting information, see Deploying packages.

On the Configuration > Monitor Policies page, click Create, and do the following:

1. On the Create Monitoring Policy page, add a unique name and description for the monitoring policy.  BMC recommends that you organize policies according to the precedence numbers when creating and editing policies. You can also include policy-specific information in the policy names.

2. Add the associated user group for the policy. 
   An associated user group is the user group that the logged-on user belongs to. If the user belongs to multiple user groups, select the appropriate user group for the policy.

3.  If you want to share the policy with the user group that you selected, select the Share with User Group checkbox.

4.  Add a unique precedence number to the policy.
   You can add a custom value in this field, or use the arrows to increase or decrease the value.

5.  If you want to enable the policy immediately, select Enable Policy. Alternatively, you can enable it later from the Monitor Policies page.

6.  Create the PATROL Agent selection criteria based on which the policy must be applied to the Agents. Add the agent selection criteria. Use the following options:

   • To add more than one condition, click ; to remove an existing condition, click .
   • To group the conditions, use the parentheses and Boolean operators from their corresponding lists.
7. Add configuration details in the Monitoring tab.
8. Save the policy.

On the Configuration > Alarm Policies page, click Create, and do the following:

1. Specify a unique name and an optional description.

2. Create the conditions based on which the alarm is generated.

   1. Metric and instance details: The metric and the number of instances for which you want to add this policy. Select between all instances and multiple instances.
      Note that you cannot create multiple policies with duplicate metric information. Policies with duplicate metric information can be added only if you specify different instance types (all and multiple). In this case, the policy set for multiple instances gets precedence.
      
      
   2. Threshold details and post trigger actions: The threshold value, violation duration, and details about when the generated alarm must be closed eventually.
      Specify if the event must be closed immediately after it is generated or after the metric reaches a normal state and a duration equal to the violation time period has lapsed. You can also specify that the event must not be closed. Alarm events that are not closed remain open until they are closed manually, the policy is deleted, or the PATROL Agent associated with the alarm is deleted. To change any of the values, click them.
3. Save the policy.

On the Configuration > Event Policies page, click Create, and do the following:

1. Specify a unique name, optional description, and precedence number for the policy.

2. Create the event selection criteria based on which the policy is applied to the events.

3. Select the time frame for which the policy must be active.

   By default, the policy is set to Always Active.

   You can also set it to be active during a specific time.

4. Select the following policy types and configure them.

   • Enrichment: Processes events with refined attribute values to make the events more meaningful.

     Select the required settings and specify the values.

   • Notification: If the notification service is Email, the policy notifies users via email that an event has occurred, so that appropriate actions can be taken.

     Select the required settings and specify the values.

5. Select Enable Policy.
   You can enable or disable the policy any time from the Event Policies page.

6. Save the policy.