Monitoring and investigating services and situations
Monitor system health, reduce event noise, perform probable cause analysis for impacted services, and boost the remediation opportunities of your integrated environment.
The following table identifies the tasks that help you monitor and investigate services and situations:
| Action | Reference |
|---|---|
Set up user accounts and grant access Configure your identity provider to set up more users and user groups and assign specific permissions to them. User management functions are performed in BMC Helix Portal . | Roles and permissions |
Configure situation monitoring Create event correlation policies to aggregate events, which are identified as situations. | Correlating events |
Access the BMC Helix AIOps console Log on to BMC Helix Portal , and click BMC Helix AIOps to launch the BMC Helix AIOps console to monitor services and situations as explained in the following sections. | |
Monitor health summary As an operator, view key performance indicators and entities from all the integrated products to get a quick-peek summary of the overall system health status through the following widgets:
| Monitoring key performance indicators and entities |
Monitor situations As an operator, monitor and investigate policy-based situations. Monitoring situations provide the ability to:
| Monitoring and investigating policy-based situations |
Monitor services As an operator, monitor services to assess the service health and perform probable cause analysis using the following options:
| Monitoring service health and performing causal analysis |
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