Tag-based Event Data dashboard

As a dashboard user, use the Tag-based Event Data dashboard to view the number of open events and their severity, and the number of closed events filtered on the basis of tags supported with AWS (Amazon Web Services) and Azure knowledge modules. The dashboard also displays the trend of open events in your environment.

The dashboard uses the BMC Helix data source and the Events query type.

For instructions about creating or editing dashboards, see Configuring dashboards, panels, and queries. To learn about dashboard concepts, see Setting up dashboards.


The following image shows the Tag-based Event Data dashboard with sample data:


To view the dashboard

  1. In the navigation pane, hover over Dashboards and click Browse.
  2. Click the Operations Management folder and then click Tag-based Event Data.

Tip: Quick access from the home page

To quickly open the dashboard from the home page, use the star icon to mark  the dashboard as a favorite. After you open a dashboard, it is available under Recently viewed dashboards on the home page.


To filter the Tag-based Event Data dashboard

Use the following filters to refine the Tag-based Event Data dashboard:

  • Tag keys—Select the Tag keys to filter the list of devices. This option allows you to select only one value at once.
  • Tag values—Select the Tag values to filter the list of devices. This option allows you to select multiple values at once.

  • Device name—Select a device from this list to view its event data. This option allows you to select multiple values at once.


Panels in the Tag-based Event Data dashboard

The following table describes the Tag-based Event Data dashboard panels:

PanelDescriptionExample
Event Analytics

Provides a link that you can use to cross launch to BMC Helix Operations Management for event analytics.

Critical, Major, Minor, InformationDisplays the number of events of each severity type.

Number of ticketed events

Displays the number of events that were converted into tickets on the devices that you selected.

Number of open eventsDisplays the total number of open events on the devices that you selected.

Number of closed eventsDisplays the total number of closed events on the devices that you selected.

Open event trendDisplays the trend of open events.

Event trend by severityDisplays the trend of events by severity.

Top 5 CI's

Displays the top 5 devices on which maximum events are generated. This list does not depend on the devices that you selected.

Event by class

Displays a graph of events by their classes that are generated on the devices that you selected.

Was this page helpful? Yes No Submitting... Thank you

Comments