Product compatibility matrix

The following table provides the product compatibility matrix for BMC Client Management integration with other BMC products. At the time of release, the product versions listed in the table were tested as compatible.

Product

Version

BMC Client Management 12.7 compatibilityBMC Client Management 12.8 compatibilityBMC Client Management 12.9 compatibilityBMC Client Management 20.08 compatibilityBMC Client Management 21.02 compatibilityBMC Client Management 21.02.02 compatibilityBMC Client Management 22.4 compatibility

FootPrints

11.x

Yes1Yes1YesYesYesYesYes

FootPrints

12.x

Yes1Yes1YesYesYesYesYes
FootPrints20.19.01Yes2Yes2YesYesYesYesYes
FootPrints20.20.02YesYesYesYesYesYesYes
FootPrints20.20.03YesYesYesYesYesYesYes
FootPrints20.21.01NoNoNoNoYesYesYes
FootPrints20.22.01NoNoNoNoYesYesYes
FootPrints20.23.01NoNoNoNoYesYesYes

BMC Remedyforce

20.02

YesYesYesYesYesYesYes
BMC Remedyforce20.08NoNoNoYesYesYesYes
BMC Remedyforce20.21.01NoNoNoNoYesYesYes
BMC Remedyforce20.21.01NoNoNoNoYesYesYes
BMC Atrium CMDB9.1.04YesYesYesYesNoNoNo
BMC Atrium CMDB18.05, 18.08YesYesYesYesYesYesYes
BMC Atrium CMDB19.02NoYesYesYesYesYesYes
BMC Atrium CMDB19.08NoNoYesYesYesYesYes
BMC Atrium CMDB20.02NoNoNoYesYesYesYes
BMC Atrium CMDB20.08NoNoNoYesYesYesYes
BMC Atrium CMDB21.02NoNoNoNoYes3Yes3Yes3
BMC Atrium CMDB21.3No
No
No
No
YesYesYes
BMC Atrium CMDB22.1NoNoNoNoYesYesYes
Remedy with Smart IT1.5.01YesYesYesNoNoNoNo
Remedy with Smart IT2.0NoYesYesYesNoNoNo
Remedy with Smart IT20.08NoYesYesYesYesYesYes
Remedy with Smart IT21.02NoNoNoNoYesYesYes
Remedy with Smart IT21.3No
No
No
No
YesYesYes

BMC Remedyforce

20.22.02NoNoNoNoYesYesYes
Track It!2020 Release 3NoNoYesYesNoNoNo

Track It!

2021 Release 1NoNoNoNoYesNoNo

Track It!

2021 Release 2NoNoNoNoYesYes
No

Track It!

2022 Release 1NoNoNoNoNoYes
Yes

Track It!

2023 Release 1NoNoNoNoNoNoYes
Digital Workplace AdvancedVersion 2NoYesYesYesYesYesYes
RSSO9.1.04NoYesYesYesNoNoNo
RSSO18.08NoYesYesYesYesYes
Yes
RSSO19.05NoNoYesYesYesYes
Yes
RSSO19.08NoNoNoYesYesYes
Yes
RSSO20.02NoNoNoYesYesYes
Yes
RSSO20.08NoNoNoYesYesYes
Yes
RSSO21.02NoNoNoNoYesYes
Yes
RSSO21.05.02No
No
No
No
YesYesYes
RSSO21.3.01No
No
No
No
YesYesYes

RSSO  

22.2NoNoNoNoYesYesYes

RSSO

 22.4NoNoNoNoYesYesYes
Live Chat21.02NoNoNoNoYesYes
Yes

1: Supported only for patches without OpenJDK.

2: Supported only for patches with OpenJDK.

3: Supported only with the D2P package 21.02.



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