Integrating with BMC Helix Remedyforce

Defining an integration to BMC Helix Remedyforce allows the administrators to define a number of events for which they want to receive notifications and for which, at the same time, incident tickets are created in BMC Helix Remedyforce that can be followed in that software.

When setting up integration between BMC Client Management and BMC Helix Remedyforce you need to execute some specific configurations for both applications. This paragraph guides you through the necessary steps in BMC Client Management. For information about how to configure BMC Helix Remedyforce for integration refer to section Integrating BMC Helix Remedyforce with BMC Client Management.

The following topics guide you through the setting up external integration with BMC Helix Remedyforce:


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