User goals and features

This topic describes the user roles for BMC Client Management, their goals, and additional information related to tasks.

User	Goals and Features	Reference
System Administrator	Manage configurations that globally control the system behavior. Group the clients dynamically based on administrator-defined criteria. Create, delete, assign, preview, generate reports. Manage events and alerts, configure alert notifications.	Managing global settings Managing queries Managing reports Managing events and alerts
Security Administrator	Manage security settings, security profiles, predefined administrator groups, access rights and capabilities for specific cases. Address data privacy requests.	Managing security Addressing data privacy requests
Configuration Manager	Configure asset discovery, Windows devices for Device Management, device settings for power management, remote access, diagnostic tools, Operational Rules, Financial Asset Management, Patch Management, Windows Device Management, compliance management, mobile device management. Set up inventory. Lock BMC Client Management Agent service. Customize the end-user dialogs to provide a personalized experience.	Configuring asset discovery Configuring Windows Devices for Device Management Configuring device settings for power management Configuring remote access Configuring diagnostic tool Configuring Operational Rules Setting up inventory Configuring Financial Asset Management Configuring Patch Management Configuring Windows Device Management Configuring compliance management Configuring mobile device management Locking BMC Client Management Agent service Customizing the end-user dialogs to provide a personalized experience
Application Developers	Launch the console via command line. Launch the web console for device access, launch operational rules and software deployments through XML, launch patch deployments and assigning monitoring policies through XML. Assign application management policies through XML. Integrate with the BMC Client Management database. Add custom operational rule steps and add a customized menu to devices. Customize the agent web interface and customize BMC Client Management reports. Localize BMC Client Management to an unsupported language. Review and test REST Web APIs. Integrate applications with BMC Client Management.	Launching the console via command line Launching the web console for device access Launching operational rules and software deployments through XML Launching patch deployments and assigning monitoring policies through XML Assigning application management policies through XML Integrating with the BMC Client Management database Adding custom operational rule steps Adding a customized menu to devices Customizing the agent web interface Customizing BMC Client Management reports Localizing BMC Client Management to an unsupported language Reviewing and testing REST Web APIs Integrating with BMC Helix Single Sign-On Integrating with BMC Helix ITSM applications Integrating with BMC Helix CMDB
End users	Access and navigate the BMC Client Management console and the web console. Scan your network or parts of your network for all existing assets using Asset Discovery. Roll out agents by distributing the agents to any number of networked devices. Apply operational rules to dynamically manage client systems. Manage inventory, applications, and financial information for assets. Make sure your IT environment is compliant with all necessary rules and regulations. Deploy Operating Systems on the target devices. Automatically distribute, install, and configure all enterprise software. Manage, update, and download all of your patches for Microsoft operating systems, Microsoft applications, and selected third party applications, such as Firefox, installed across your network. Manage peripheral devices through effective device management and lockdown of unauthorized devices. Monitor all systems on your network remotely. Configure, manage, and control the mobile devices that employees use to access the enterprise data.	Accessing and navigating the BMC Client Management console Accessing and navigating the BMC Client Management web console Discovering assets Rolling out agents Applying operational rules Managing inventory Managing applications Managing financial information for assets Managing compliance Deploying Operating Systems Distributing software Managing patches Managing peripheral devices Managing devices remotely Managing power management Managing diagnostic tools Managing mobile devices

User goals and features

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