Troubleshooting inventory collection issues
This section describes issues that you might encounter while collecting inventory data of both managed and unmanaged devices.
Troubleshooting inventory collection issues of Linux devices
|Cannot collect inventory of Windows device that is connected to a Linux scanner.|
Cause: BMC Client Management uses WMI to collect hardware and software inventories on a Windows device. If you use a Linux scanner for a Windows device, the Linux scanner cannot collect inventory from a Windows device because WMI is not supported on Linux devices.
Workaround: As a workaround, you must install WMIC on the Linux scanner by performing the following tasks: