Software requirements

The following sections provide a quick overview of the software requirements for the different components of BMC Client Management.

Master, relays, and clients

Operating System7	Master Server1,2,3,5,6,8,9,10	Relays1,2,3,4,5,6,8,9,10	Clients1,2,3,4,5,6,8,9,10
Windows
Windows Server 2008 SP2 (64 bit)
Windows Server 2008 SP2 (32 bit)
Windows Server 2008 R2 SP1
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Windows Server 2019
Windows 7 (64 bit)
Windows 7 (32 bit)
Windows 7 Embedded (64 bit)
Windows 7 Embedded (32 bit)
Windows 8 (64 bit)
Windows 8 (32 bit)
Windows 8.1 (64 bit)
Windows 8.1 (32 bit)
Windows 8.1 Embedded (64 bit)
Windows 8.1 Embedded (32 bit)
Windows 10 (64 bit) (all versions)
Windows 10 (32 bit) (all versions)
Linux
Linux Red Hat EL 6
Linux Red Hat EL 7
Linux Red Hat EL 8
Linux CentOS 6
Linux CentOS 7
Linux CentOS 8
SUSE Linux Enterprise Server 11
SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server 15
Open SUSE 13.2
Linux Debian 8.0
Linux Debian 9.0
Linux Debian 10.0
Linux Ubuntu LTS 16.04
Linux Ubuntu LTS 18.04
Linux Ubuntu LTS 20.04
Mac
Mac OS X v10.10 (Yosemite)
Mac OS X v10.11 (El Capitan)
Mac OS X v10.12 (Sierra)
Mac OS X v10.13 (High Sierra)
Mac OS 10.14 (Mojave)
Mac OS 10.15 (Catalina)
Legend: : Fully supported. : Supported for evaluation and proof of concept only, not recommended for production environment. : Not supported.

1. Minimum requirements do not include the total requirements for the server operating system or any other application (that is, MS SQL, MS IIS, antivirus, and so on) installed on the same server.
2. If several Client Management components (that is, Client Management Master Server, database, or web server application) are installed together on a common server, the minimum requirements for each server component must be combined, and note 1 also applies.
3. Actual requirements and product functionality might vary based on your system configuration and operating system.
4. Recommendation: at least 512 Kbps connectivity from audited computer to Client Management relay.
5. Itanium 64-bit processors are not supported.

6. Windows XP is not supported.

7. Hardware used must support x86_64 architecture (Intel^®-based hardware).
8. The fontconfig 2.13 package must be installed on CentOS for graphs to be generated in reports.
9. Windows Server 2008 SP2 is supported only without OpenJDK. It is not not supported with OpenJDK.

10. KB2999226 is not available on Windows XP and 2003. Consequently, BMC Client Management cannot not be installed or upgraded on these operating system. To install or upgrade BMC Client Management, Microsoft Universal C Runtime is required. This component is included in the last released version of Redistributable Visual C++.

BMC Client Management master database server

For more information, see Database tuning.

Supported directory servers

Supported iOS versions for MDM

Version	Supported
iOS 10
iOS 11, 11.3, 11.4.1
iOS 12
iOS 13

Supported browsers

The BMC Client Management user interface, specifically, the MyApps application kiosk, requires one of the following browsers:

Supported Java versions

BMC Client Management version 20.08 is delivered with OpenJDK 14.

Oracle recently announced a major change to their licensing policy and release cadence for Java SE (Standard Edition including both JDK and JRE). BMC Client Management earlier included Oracle Java (JRE) for some server processes and the Administration Console. To minimize impact of the new Oracle licensing change for users, BMC Client Management now provides support for OpenJDK through the web start installer.

Supported email servers and platforms

Virus Detections

To avoid any false positive virus detections, you must set antivirus exclusions for the following objects:

• The entire BMC Client Management agent folder
• BMC Client Management agent files and file types

 This applies to all devices on which a BMC Client Management agent is installed, that is, master, relays, and clients.

Supported bare metal hypervisors (virtual infrastructure element)

Inventory Manager can discover bare metal hypervisors and detect their configuration and attached virtual machine, and it allows for management of those virtual machines. This functionality is supported on:

1. The VMWare licensing policy limits the free version of VMware ESXi to read-only access by the VMWare vSphere SDK. To enable full functionality (that is, active management such as start/stop Virtual Machines) on a VMware ESXi host, the host must be licensed with vSphere Essentials.