Setting up email for mailing reports

Reports once generated can also be sent to a number of specific recipients in addition to being published and thus made accessible. From the Mail tab of each report's node, you can define the format and e-mails which are to be sent once a report is generated. Before you can send a mail to an administrator or an administrator group, you must ensure that the following settings are defined:

  • Email is set up for the BMC Client Management. For more information, see Managing email settings.
  • Email is specified for each recipient of the email.

As reports can be assigned to several groups, every recipient receives one mail per group, whereby each will refer to the respective group in the subject and the attachment by the following structure:

  • Subject: <subject text> <group name>
  • Attachment: <report name>.<group name>.<file extention>

For Example:

Subject: Have a look at this! All Devices with Agent

Attachment: Hardware Summary List.All Devices with Agent.html

To set up the email for mailing reports

  1. Select Reports in the left window pane.
  2. Select the desired report in the left window pane.
  3. Select the Mail tab in the right window pane.
  4. Select Edit > Add email
    The Define Mail dialog box appears on the screen.
  5. Click To , CC , BCC to add recipients.
    The Select an Address dialog box appears on the screen.
  6. Select one of the following radio buttons:
    1. Select from List to select an administrator or an administrator group.
      If you select an administrator group as recipient, the email will be sent to all members having a valid email address specified in their respective General tab.

    2. Select Manually to enter any valid email address into the following text box.

      You can enter more than one email address by using a semicolon as separator. For example:;

  7. If desired, enter a subject in the Subject text box.
    This text box can contain up to 256 characters. If this text box is left empty, the subject of the email will only consist of the Group's name the respective report is assigned to.

  8. If desired, enter a message in the following text box.
    This text box can contain up to 2000 characters. 

  9. Select the format of the attached report from the Export Format list.
  10. If desired, clear the Attach Report to Mail check box.
    If you clear this check box, the email will only contain a link to the storing location of the respective report in the Report Portal of the agent interface.

  11. Click OK to confirm the data for the email and add it to the list.
    The email has successfully been set up and is now ready for use.
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