Product matrix compatibility

The following table provides the product compatibility matrix for BMC Client Management integration with other BMC products. At the time of release, the product versions listed in the table were tested as compatible.

Product

Version

BMC Client Management 12.6 compatibilityBMC Client Management 12.7 compatibilityBMC Client Management 12.8 compatibilityBMC Client Management 12.9 compatibilityBMC Client Management 20.08 compatibility

FootPrints

11.x

Yes1Yes1Yes1YesYes

FootPrints

12.x

Yes1Yes1Yes1YesYes
FootPrints20.19.01Yes2Yes2Yes2YesYes

BMC Remedyforce

20.02

YesYesYesYesYes
BMC Remedyforce20.08NoNoNoNoYes
BMC Atrium CMDB9.1.04YesYesYesYesYes
BMC Atrium CMDB18.05, 18.08YesYesYesYesYes
BMC Atrium CMDB19.02NoNoYesYesYes
BMC Atrium CMDB19.08NoNoNoYesYes
BMC Atrium CMDB20.02NoNoNoNoYes
BMC Atrium CMDB20.08NoNoNoNoYes
Remedy with Smart IT1.5.01YesYesYesYesNo
Remedy with Smart IT2.0NoNoYesYesYes
Remedy with Smart IT20.08NoNoNoNoYes
Track It!

11.4 - 2018

NoNoYes
Yes
No
Track It!2020 Release 1 - Release 3NoNoNo
No
Yes
Digital Workplace AdvancedVersion 2NoNoYesYesYes
RSSO9.1.04NoNoYesYesYes
RSSO18.08NoNoYesYesYes
RSSO19.05NoNoNoYesYes
RSSO19.08NoNoNoNoYes
RSSO20.02NoNoNoNoYes
RSSO20.08NoNoNoNoYes

1: Supported only for patches without OpenJDK.

2: Supported only for patches with OpenJDK.

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Comments

  1. Steven Gibbs

    Track IT! is currently up to version 20.20 Patch 2 and the version listed is 19.01. Shouldn't there be at least a mention of the latest version or should the version be listed as 19.x - 20.20 to avoid confusion?

    Nov 24, 2020 05:23
    1. Darshana Bhangare

      I have updated the version. Thanks for the feedback, Steve!

      Nov 26, 2020 01:30