Accessing and navigating the BMC Client Management console

The BMC Client Management console is the most important part of BMC Client Management. All the tools necessary for managing your clients on a day-to-day basis can be found in the console. The most important aspect of the console is its capability to manage any of the object types supplied by BMC Client Management and execute all types of action on these.

BMC Client Management overview

There are seven main areas on the console screen. The title bar at the top, the menu bar right below, followed by the graphical icon bar and the tool bar right below and at the bottom of the window the status bar. The main window is divided into the left and right window panes. Both the left and right window panes offer context sensitive pop-up menus to access node or tab specific information or actions.

The tool bar is always available below the icon bar and provides general tools usable at all locations in the console, such as a quick search functionality, direct access to the logged users' preferences and the possibility to switch on/off the guided tasks functionality.

The tool bar is composed of the following elements:



Quick Device Search

This field allows you to quickly find one or more devices. For more details on how to use this search see Quick Search.


This item is a shortcut to the Preferences window which allows you to define specific settings for the currently logged user. For more details on this topic see Console preferences.


This button is a shortcut to the online help. If you click it a browser window opens and displays the complete online help.

To access the console

The console is a Java application and can thus be launched using the generally available startup options provided by Java, such as -Xmxn to extend the maximum size of the memory allocation (n must be a multiple of 1024, for example, Xmx80m or Xmx81920k ). By default the anti-aliasing option is used for the console. To switch it off, open the console shortcut's Properties window and modify the -Dswing.aatext option from true to false . To launch the console with its standard options proceed as follows, depending on the operating system on which your console is installed:




To launch your newly installed Console, select Start > Programs > BMC Software > Console or double-click the console desktop icon.


To start the console, type BMCClientManagementConsole , then press Enter .

Mac OS

To start the console, double-click the icon for the console on the desktop.

To log on to the console

In the the Login window, enter the required information and click Login.


  • If the console is installed on the master server, this text box is filled in with the default valuelocalhost:1610 . If you are connecting via Java Web Start, this text box is filled in with the master information (that is, either the master's name or IP address). 
  • If you are accessing the console from a device other than the master, replace the prepopulated localhost entry with the name of the master server you want to connect to and its port number separated by a colon (:) in the Server:Port box. You can enter the host name either as its short or full network name such as scotty or, or in the form of its IP address. Be aware that when you use IPv6 you need to put square brackets around the IP address, for example, [2001:db8:85a3:8d3:1319:8a2e:370:7348]:1611.
  • If you need to connect to Client Management via the Internet and you have installed your console separately from your master, you must provide the public IP address of the master to be able to connect.
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