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Managing service packs

A service pack is a collection of updates, patches or enhancements to a software program delivered in the form of a single installable package.

What can I do with a Service Pack?

You can deploy a service pack to devices affected by it. All files from the service pack are downloaded and installed on the respective devices .

What does the SP1, SP2, SP3, and so on stand for?

In a software life cycle several service packs can be released to fix problems and also add new features. Service packs are usually numbered to indicate the version. SP1 (=Service Pack 1) is the first service pack for a software program. 

What does the icon next to a Service Pack stand for?

Each service pack has an icon next to it to indicate its current status:

  • green: The service pack was downloaded successfully.
  • yellow: At least one file of the service pack was downloaded successfully, but there are still files that haven't been downloaded yet.
  • red: The download of the service pack failed.
  • gray: No file of the service pack was downloaded yet.

For more information, see Service packs by product.

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