Installation process overview for on-premises components
If you have BMC Helix Client Management 9.x or later installed, see Upgrading BMC Helix Client Management for the upgrade procedure.
Step | Operation | Comments |
|---|---|---|
1 | Plan your environment | Before you start on any installation tasks you should create a schema of your network and design its components. |
2 | Review the system requirements (hardware and software) for BMC Helix Client Management | The compatibility information is subject to change. For the latest, most complete information about what is officially supported, see System requirements. |
3 | Download and install the console on at least one device in your network | See Downloading-and-installing-the-BMC-Helix-Client-Management-console for detailed information on this topic. |
4 | First level-relay installation | In a BMC Helix Client Management cloud installation, one or several master relays are take the specific functionalities that are normally executed by the master server. See Installing-the-first-level-master-relay to install a master relay on a Windows system. |
5 | Perform specific configurations | After the console and the master relay are installed and before the agents are rolled out, some specific configuration tasks need be done. See Configuring-after-installing-the-BMC-Helix-Client-Management-console . |
6 | Prepare for agent rollout | Before you can roll out the agent to the master relay, relays and clients in your environment, a few preparatory tasks must be done, such as importing your license and creating the target groups for the rollouts. See Agent-rollout-configuration . |
7 | Roll out the relay agents | See Rolling-out-relay-agents-in-a-cloud-environment for detailed information on how to roll out the BMC Helix Client Management agents to all your relays. |
8 | Roll out the client agents |
The installation procedure consists of the following steps: 