Attributes collected for managed and unmanaged devices

BMC Client Management delivers mobile, desktop, and laptop management, helping organizations control costs, avoid audit failure, and reduce the likelihood of data loss. From the time a device is acquired, BMC Client Management deploys the proper OS and software specific to the device and the user, ensures organizational and industry policy compliance, and keeps patches up-to-date until the device is retired.  

Key features

BMC Client Management provides intuitive, simple, and complete inventory and management.  

• Inventory your IT assets to know what you own and how those assets are being used.

• Ensure your devices are current, secure, and compliant with your IT policies.  

• Access your devices remotely, even those not connected on VPN.

• Provide pre-approved self-service for software downloads, common actions, and quick links with MyApps.

• Integrate endpoint management with your service desk or CMDB.

Supported devices

The following illustration provides information about managed and unmanaged devices and their supported operating systems:

BMC Client Management gathers inventory data of the following devices:  

Data collected for managed devices

Following are the attributes collected for managed devices, that is, the devices on which the BMC Client Management agent is installed:

Data collected for unmanaged devices

Following are the attributes collected for unmanaged devices, that is, the devices on which the BMC Client Management agent is not installed.

Data collection dependencies for unmanaged devices

Unmanaged assets can be inventoried with the Asset Discovery scan wizard. The wizard can be configured to scan networks by using remote BMC Client Management agents.

The inventory gathered using the scan wizard varies depending upon whether credentials are used.

• With domain or system credentials - With valid credentials, the scan wizard gathers complete inventory details of assets. 
  • (Software inventory - Linux and Windows) If NMAP protocol is enabled, BCM gathers OS, hardware, and software inventory. 
  • (Software inventory - Linux and Windows) If NMAP protocol is not enabled, BCM gather limited OS details, and port inventory.
  • (Software inventory - Windows) If WMI protocol is enabled, BCM gathers OS, hardware, and software inventory
  • (Software inventory - Windows) If WMI protocol is not enabled, BCM gathers limited OS details, and port inventory.
• Without domain or system credentials - BCM cannot access the asset and so inventory details cannot be gathered.

To know more about different credentials accepted during the asset scan, see the Viewing scan sessions section.

Where to go from here