Managing diagnostic tools

The Diagnostic Tool provides the CM administrator with checks and verifications to investigate if something does not seem to work correctly and some general sanity checks. It also provides automatic repair operations where possible.

The diagnostics can be used for the following situations:

  • Work load evaluation on the master server via its work and file store queues
  • Database integrity verification via master agent, device agent and assignment diagnostics.

The CM Diagnostic Tool diagnoses problems on:

  • The master
  • A client
  • Operational rules (assignment problems).

The diagnostics tool is accessible in its own node under the Global Settings . Under this node you can execute diagnostics on individual device or device groups and find the results of these in their respective subnodes.

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