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Logging on to console

The following sections guide you through your first startup and login of the console according to your operating system and the first preparatory actions to take before you can execute any operations.

The following topics are provided:

Starting the console

The console is a Java application and can thus be launched using the generally available startup options provided by Java, such as -Xmxn to extend the maximum size of the memory allocation (n must be a multiple of 1024, for example: Xmx80m or Xmx81920k). By default, the anti-aliasing option is used for the console. To switch it off, open the console shortcut’s Properties window and modify the -Dswing.aatext option from true to false. To launch the console with its standard options follow the steps indicated in the following table, depending on the operating system on which your console is installed:

SystemLaunching the console
WindowsClick your Start menu, select Programs > BMC Software > Console or double-click the console desktop icon.
LinuxYou need to type BMCClientManagementConsole, then press your Enter.
Mac OSDouble-click the icon for the console Web Start on the desktop.
For information about how to start the console via the command line or Java Web Start and possible parameters see the topics Launching the BCM console via the Command Line and Launching the BCM console via Java Web Start.

Logging on to the console for the first time

When you launch the console for the first time, you must use the predefined default administrator logon admin as login name. Because this login has no predefined password, a pop-up menu appears, in the language version of the operating system, or in English, if it is of a language not supported by Client Management, requesting you to define it. After you entered the new password in the respective text box and confirmed it, the console opens on the screen.

Attention

 Be aware, that if you installed master and relay agents with the SSL=0 option, you also must use the non secure connection option here to connect the console with the master. If the master and agents are installed with any other SSL option the console only accepts SSL connections.

Note

If you installed master and relay agents with the SSL=3 option, do not forget to supply the client certificate to the console.

Logging on to the console

  1. Enter the user name admin and no password into the respective boxes.
  2. The line Server:Port displays the name of the database server and its port number to which the console connects.

    If the console is installed on the master server, this text box is filled in with the default value localhost:1610. If you are connecting via Java Web Start, this text box is filled in with the master information (that is, either the master's name or IP address)

  3. Click Login at the bottom of the window.

Logging on to the console from a device other than the master

If your console is on a device other than the master, no information is prepopulated.

  1. Enter the user name admin and no password.
  2. Replace the prepopulated localhost entry with the name of the master server you want to connect to and its port number separated by a colon (:) in the Server:Port box.

    You can enter the host name either as its short or full network name such as scotty or scotty.enterprise.com, or in the form of its IP address. Be aware that when you use IPv6 you need to put square brackets around the IP address, for example, [2001:db8:85a3:8d3:1319:8a2e:370:7348]:1611.

  3. Click Login at the bottom of the window.

Logging on to the console from outside the company network

If you need to connect to Client Management via the Internet and you have installed your console separately from your master, you must provide the public IP address of the master to be able to connect.

  1. Enter the user name admin and no password.
  2. Replace the prepopulated localhost entry with the public IP address of the master server you want to connect to and its port number separated by a colon (:) in the Server:Port box.

    You can enter the host name either as its short or full network name such as scotty or scotty.enterprise.com, or in the form of its IP address. Be aware that when you use IPv6, you need to put square brackets around the IP address, for example, [2001:db8:85a3:8d3:1319:8a2e:370:7348]:1611.

  3. Click Login at the bottom of the window.
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