BMC Client Management automates client management helping organizations control costs, maintain compliance, and reduce data and financial risks. From device acquisition to disposal, BMC Client Management provides an accurate view of software installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.
Release notes and notices
updated 19 Nov
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.

The following release notes include information about BMC Client Management 12.8. Several enhancements were added to BMC Client Management 12.8.




19 November, 201912. 8 patch 4 (191031p)

Fixes a number of important defects.

The SCAP validation package that was present in earlier versions is removed from BMC Client Management version 12.8 patch 4. All SCAP features are available and functional except for the ability to verify an imported package.

24 June, 201912.8 patch 3 (190606k)Fixes a number of important defects.
31 January, 201912.8 patch 2 (190124r)

Includes the following enhancements:

  • Replacement for Java Web Start.
  • Updated BMC Client Management and fixes for defects.
27 November, 2018

12.8 patch 1 (181122n)

Fixes an important defect.

20 November, 2018

12.8 release

The major improvements and new features in BMC Client Management 12.8 are the following:

    • Remote control an unmanaged device
    • Support for FIPS140-2
    • Enhancements to patch management 
    • Centralized account Credentials management
    • Enhancements to operational rules


Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.

 Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what template you want to use:
    • Simple to export a lightweight PDF with no cover, table of contents, or index.
      By default, the Simple template only exports the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index.
      By default, the Standard template exports the current page and all child pages.


Getting started


Video >



Concepts, architecture, deployment, planning, and system requirements.



Information about installing the product and migrating product data.



Upgrade process, migration, and configuration.



Issues resolution, error messages, logs, and contacting Support.



Interface descriptions, using the product.



Security, system administration, maintenance.



Development interfaces and toolkits.



Integrations with other products.
Help for BMC Client Management online documentation

The BMC Client Management online documentation is wiki-based.  You can provide feedback in the form of comments or "Likes", you can subscribe to pages and get email notifications, and you can export pages to PDF or Microsoft Word.

The following topics are provided:


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  1. Stefan Gluecker

    Hi, the Link to the Video in Section "Getting Started" leads to wrong page (Video from Confluence) Regards Stefan

    Jan 21, 2019 01:58
  2. Duncan Tweed

    Hi Stefan. Thanks for the comment. The video button now links to the PDFs and videos page. My apologies for the delay in responding.

    Thanks, Duncan.

    Mar 20, 2019 05:02