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Installing BMC Client Management - BMC Atrium CMDB Integration

The following section provides information about installing BMC Client Management:


On both Windows and Linux systems, the files and folders extracted from the downloaded archive should not be renamed or modified.

The installer for the Atrium CMDB / BMC Client Management integration components should be run on the system where Atrium CMDB is installed.

Windows Installation

On Windows systems, the installation is started by running the setup.exe file provided with the installer. You are then presented with on-screen instructions to complete the installation.


Be aware, that the installer does not support network paths. To launch it remotely you must map the network drive.

Linux Installation

Once all prerequisites listed under Linux Installation Prerequisites are met, start the installation by executing the setup.bin script. The installation script launches a GUI, which will walk you through the installation process.

Installing BMC Client Management

  1. On the Welcome page, click Next .
  2. Review the license agreement, select I agree to the terms of license agreement , and then click Next .
  3. On the Directory Selection page, navigate to the directory in which you want to install the BMC Client Management - BMC Atrium CMDB Integration software.

    The default location is:

    • Windows: C:\Program Files\BMC Software\BCMCMDBIntegration
    • Linux: /opt/bmc/BCMCMDBIntegration
  4. Click Next .
  5. On BCM Database Details page, specify the database type and server, the system administrator user and password, and the database name and port on which the BMC Client Management database is listening.

    The database owner will be configured in the file and is used for the transformations. This field is applicable only to SQL Server and is mandatory.

  6. Click Next .
  7. On the BMC Remedy AR System User Inputs page, specify the AR System Server Administrator user credentials, AR System Server TCP Port, and AR System Server Name Alias.

    The default AR System Server TCP Port is 0. A value of 0 indicates use of the port mapper service. If a fixed port is being used, specify the port number.

  8. Click Next .
  9. On the Installation Preview page, click Install .
  10. On the Installation Summary page, click View Log to review any messages.
  11. Click Done to exit the installer.
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