Customizing the agent web interface
The following topics describe the individual elements of the Agent Web interface. . This section begins with information about the HCHL pages in general and specific information about HCHL for the agent pages in particular:
- Elements of the agent interface pages
- New and Extended CM HTML Tags and Parameters
- Chilli in the agent interface
- Tags and parameters
The pages for the agent interface are designed exclusively in standard HTML 4.0, the BMC Software extended tags and parameters, and Chilli, a proprietary BMC Software programming language. See the BMC Software Chilli Reference Guide for detailed information. The following instructions assume you are already familiar with standard HTML 4.0. This section explains in detail tags and parameters specifically designed by BMC Software for the optimally run the agent interface.