Troubleshooting VPP
The following table lists the issues and resolutions related to the Volume Purchase Program.
Issue | Description | Resolutions |
---|---|---|
Cannot associate assets to users | Possibly there are two or more users associated with the same iTunes account. The Associated User Count value must not be greater than 1. |
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Cannot synchronize VPP assets in BCM | The VPP account is not enabled in BCM. | Check the status of VPP account.
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