Setting up integration with BMC Remedyforce

Defining an integration to BMC Remedyforce allows the administrators to define a number of events for which they want to receive notifications and for which, at the same time, incident tickets are created in BMC Remedyforce that can be followed in that software.

When setting up integration between BMC Client Management and BMC Remedyforce you need to execute some specific configurations for both applications. This paragraph guides you through the necessary steps in BMC Client Management. For information about how to configure BMC Remedyforce for integration refer to section Integrating BMC Remedyforce with BMC Client Management.

The following topics guide you through the setting up external integration with BMC Remedyforce:

• Creating a new external integration to BMC Remedyforce
• Defining external integration for BMC Remedyforce