Using the console download page for different types of installations

The Console Download Page on is only available on the master server and it provides the links to download the different types of installations available for the BMC Client Management console. This page is only accessible via a browser through the following address: http://\[master name]:[master port]/console. For example, http://scotty:1611/console. It cannot be accessed through the regular browser interface of the agent.

The BMC Client Management console exists for the different operating systems as well as Java Web Start. To download and install a specific console version, click the link of the desired version under the respective section.

To install the console as Java Web Start with a link to the master or another HTTP server, click the respective icon on the page. A desktop link for the console is created on the device and the remote device keeps in its cache memory the files required to launch the console. At every console launch a verification takes place, to check if a newer version of these console files is available.

Note:

Make sure that JRE version 1.7 is installed on the remote device and selected as default for using JWS. Do not empty or delete the Java cache memory, because this deletes the files required for the Java Web Start console. If this happens the console must be reinstalled.

The Console Download Page on also provides the current version of the Java Runtime Environment (JRE) that is required by the console as well as the master (on Mac OS X the JRE is preinstalled by default).

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