Supported configurations

This topic provides information about different configurations supported by BMC Client Management 12.5.

Supported core functions

Depending on the operating systems of your client, BMC Client Management supports the following core functions:

Core Functions	Windows	Mac	Linux	iOS
Discovery/Inventory	✅️	✅️	✅️	✅️
Applications Usage (Self-healing and Blocking)	✅️	❌️	✅️²	❌️
Software Deployment	✅️	✅️	✅️	✅️³
OS Deployment	✅️¹	❌️	❌️	❌️
Patch Management	✅️	❌️⁵	❌️	❌️
Remote Control	✅️	✅️	❌️	❌️
Direct Access	✅️	✅️	✅️	✅️⁴
USB & Port Security	✅️	❌️	❌️	❌️
Power Management	✅️	✅️	✅️	❌️

The operating system for OSD must be listed in the supported Windows Operating Systems for the master server. For more information on the supported operating systems for master server, see Master, relays, and clients.
Self-healing is only available on Windows operating systems.
Install and remove mobile applications.
Direct commands for locking, unlocking, and wiping the mobile device.
Patch systems running Mac OS by using operational rules.
For more information, see:
- Applying-a-patch-to-BMC-Client-Management
- Patch-Management-steps

Supported virtualization

Component	Supported Platforms ¹
Virtual Platform Support	BMC Client Management (Client Management ) was proven by BMC Software customers to function properly in virtualized data centers that use VMware® ESXi™, VMware® Infrastructure™ and Microsoft Hyper-V Core Server 2008 R2. Client Management is only supported in these environments if the product is installed on an approved OS platform, web server, and database. Client Management might work properly on other virtualization products, but BMC Software has not tested them and verified that functionality. BMC Software has no documented statistics regarding the performance of Client Management in these environments since the mix of outside vendors' applications and hardware can have a direct impact on overall performance.Additionally, should BMC Software believe that the virtualization layer is the root cause of an incident the customer is required to contact the appropriate virtualization layer support provider to resolve the virtualization issue. Note, that BMC server components are not supported on VMware Server™ or VMware Workstation using the GSX engine in a production environment since it is not designed for hardware optimization.

Component

Supported Platforms ¹

Virtual Platform Support

BMC Client Management (Client Management ) was proven by BMC Software customers to function properly in virtualized data centers that use VMware® ESXi™, VMware® Infrastructure™ and Microsoft Hyper-V Core Server 2008 R2. Client Management is only supported in these environments if the product is installed on an approved OS platform, web server, and database. Client Management might work properly on other virtualization products, but BMC Software has not tested them and verified that functionality. BMC Software has no documented statistics regarding the performance of Client Management in these environments since the mix of outside vendors' applications and hardware can have a direct impact on overall performance.Additionally, should BMC Software believe that the virtualization layer is the root cause of an incident the customer is required to contact the appropriate virtualization layer support provider to resolve the virtualization issue. Note, that BMC server components are not supported on VMware Server™ or VMware Workstation using the GSX engine in a production environment since it is not designed for hardware optimization.

The OSD Manager (functional agent module/role) is not supported on a virtual platform. It must be designated/reside on a physical host due to TFTP constraints with virtualization.

Supported bare metal hypervisors (virtual infrastructure element)

Inventory Manager can discover bare metal hypervisors and detect their configuration and attached virtual machine, and it allows for management of those virtual machines. This functionality is supported on:

Component	Supported Platforms
VMWare	vSphere, ESX and ESXi1 ¹ v3.5 and 4.x
Microsoft	Hyper-V 2008

The VMWare licensing policy limits the free version of VMware ESXi to read-only access by the VMWare vSphere SDK. To enable full functionality (that is, active management such as start/stop Virtual Machines) on a VMware ESXi host, the host must be licensed with vSphere Essentials.

Supported languages

BMC Client Management console is available in the following languages:

US English
French
German
Japanese
Spanish
Brazilian Portuguese