Device Group - Unconnected Device Inventory

To display the list of unconnected devices and their collected inventory information via a device group, proceed as follows:

1. Create a query collecting all unmanaged devices, for example Unmanaged Devices .

   Currently the table is still empty.

2. To define the criteria of the query click Edit > Add Criterion .
   The Select Criterion is displayed on the screen.

   Note:

   It displays the list of available criteria in its left list field.

3. Select the criterion Topology Type .

4. Click Find in the following Criterion Description panel.
   The Search Criteria pop-up appears.

   Note:

   It provides the list of all CM topology types.

5. Select the value Unmanaged Device and click OK .
   The selected option will now be displayed in the Value field of the Search Criteria window.
6. Click Add to add the criterion to the list.
7. Click OK to confirm the new query content and to close the window.

8. To activate select the green colored option active instead of the currently displayed red option inactive in the Query Status drop-down field.

   All newly created queries are inactive, thus they must be activated before they can manage a group.

9. Now reselect the new query in the Members tab of the main Queries node.
10. To directly create a device group based on this query select Edit > Create Device Group .
    The new group will be automatically created directly under the Device Groups top node with the same name as that of the query, that is, Unmanaged Devices .
11. Go to the Unmanaged Devices group which is located directly under the main Assigned Group node.
    The Members tab displays. Here you can see all devices of the address range specified that do not have a CM agent, that were inventoried by a scanner device and for which the inventory was manually collected. If no devices are displayed the group is configured to only display devices with agent.
12. To remedy this, select Edit > Properties .
    The Properties window appears.
13. Select the All Devices value from the Device Type drop-down list and click OK to confirm.
    Now all inventoried devices are displayed in the members list.
14. Double-click a device in the list.
    This will open the node in the left window pane and you will also find all these devices as subnodes of the group through which you can access the collected information.

15. Select one of the devices.

    This device, contrary to devices with an installed agent only has one subnode, the Inventory node.

    Here you will see that only the Hardware and Software nodes are available. The unconnected device's inventories are displayed in exactly the same way as for any other device with agent.