Configuring for relay and client rollout

When your master and console are installed, you are ready to configure Client Management to roll out the agent to all computers in your network. The agent rollout automatically installs the CM agents on all relays and clients. This process is made very easy by the rollout wizard. The two main components involved in the rollout process are:

  • The Rollout Server , a device that generates the self-extracting agent installation packages and can push them on the target devices. Any device can be defined as a rollout server. By default the master is a rollout server as well, and it is used as such for the following rollout procedures.
  • Rollouts , objects that contain the agent installation files, the list of target devices and any further rollout options.

Before you can start rolling out your first agents, you need to log on to the CM console , prepare it for your use, configure the rollout server and create your target groups.

Before you begin

Before starting a rollout, ensure that the following general prerequisites are fulfilled:

  • Remote shares are accessible from the master device (for example, //ClientComputer1/C$ )
  • The RPC service is started
  • No NAT-configurations are used
  • The remote services are accessible
  • For Linux installations:
    • Ensure that the SSH service is installed and running on the targets
    • The root account must be enabled on the targets
  • For Mac OS installations, the SSH and the root account are enabled on the targets


    These prerequisites are not only applicable to the master relays, they are applicable to all relay and client rollouts.

The following steps need to be completed before you can start you rollout:

  1. Starting the master agent
  2. Logging on to the console
  3. Importing the license
  4. Defining the rollout targets
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