Software requirements for Client Management OnDemand

Client Management relays and clients

Platform

Supported versions 1,2,3,4,5

Windows operating system

  • Windows Server 2003 SP2 (32/64 bit)
  • Windows Server 2003 R2 (32/64 bit)
  • Windows Server 2008 SP2 (32/64 bit)
  • Windows Server 2008 R2 SP1
  • Windows XP (32/64 bit)
  • Windows Server 2012
  • Windows Server 2012 R2
  • Windows Vista with SP1 (32/64 bit)
  • Windows XP SP3 (32/64 bit)
  • Windows XP Embedded SP3 (32/64 bit)
  • Windows 7 (32/64 bit)
  • Windows 7 Embedded (32/64 bit)
  • Windows 8 (32/64 bit)
  • Windows 8.1 (32/64 bit)
  • Windows 8.1 Embedded

Linux operating system

  • Linux RHEL 4.8, 5, 6 and 7
  • SUSE 10 and 11
  • CentOS 4.8, 5, 6 and 7
  • Debian 6.0 and 7.0
  • Ubuntu LTS (12.04, 14.04)

Mac operating system

  • Intel Based Mac OS: v10.5 (Leopard)
  • Intel Based Mac OS v10.6 (Snow Leopard)
  • Intel Based Mac OS: v10.7 (Lion)
  • Intel Based Mac OS v10.8 (Mountain Lion)
  • Intel Based Mac OS v10.9 (Mavericks)
  1. Minimum requirements do not include the total requirements for the server operating system or any other application (that is, MS SQL, MS IIS, antivirus, and so on) installed on the same server.
  2. If several Client Management components (that is, Client Management Master Server, database, or web server application) are installed together on a common server, the minimum requirements for each server component must be combined, and note 1 also applies.
  3. Actual requirements and product functionality might vary based on your system configuration and operating system.
  4. Recommendation: at least 512 Kbps connectivity from audited computer to Client Management Relay.
  5. Itanium 64-bit processes are not supported.
  6. Windows XP 32- and 64-bit and Windows 7 32- and 64-bit are supported for evaluation and proof of concepts only. Production installations should always use a server operating system.

BMC Client Management console

The BMC Client Management console requires the Java Runtime Environment (JRE) version 1.7 (provided with the installation program) or later.

Supported directory servers

Component

Supported Platforms

Microsoft Active Directory

Microsoft Active Directory Services (ADS) 2003, 2008, 2012

Lotus Domino

Lotus Domino 8.0, 8.5

Novell eDirectory

Novell eDirectory 8.7, 8.8

Supported browsers

The BMC Client Management user interface, specifically, the MyApps application kiosk, requires one of the following browsers:

Browser

Notes

Google Chrome (version 24 and later)

Requires the LocalLink Add-on to be installed if intranet shares are to be advertised in MyApps.

Microsoft Internet Explorer (version 8 and later)

Requires the LocalLink Add-on to be installed if intranet shares are to be advertised in MyApps.

Mozilla Firefox (version 18 and later)

Requires the LocalLink Add-on to be installed if intranet shares are to be advertised in MyApps.

Apple Safari (versions 6 and 7)

Does not support direct links to intranet shares in MyApps.

Supported email servers and platforms

Component

Supported Platforms

Email Servers with support for SMTP

  • BMC Client Management requires SMTP for sending email notifications
  • Secure SMTP (SSL)
  • Authenticated SMTP
Was this page helpful? Yes No Submitting... Thank you

Comments