Introduction to BMC Compuware Enterprise Services

BMC Compuware Enterprise Services  (CES) is a required web platform component providing common services for both BMC Compuware's web-based products and BMC Compuware Topaz Workbench.

From CES, you are able to navigate between other installed BMC Compuware web-based products. Those products are organized within the following product groups:

Operations

• Abend-AID 
• Fault Analytics
• iStrobe
• Topaz for Java Performance
• ThruPut Manager

Build and Deploy

• ISPW

Cybersecurity

• Session Monitor (formerly known as BMC Compuware Application Audit)

Development

• Topaz for Total Test

To access the Administration page

In CES, do one of the following:

• Click  and then select Administration.

The Administration page appears.

To access any of the installed BMC Compuware web-based applications

From the BMC Compuware Web Products Home page, do one of the following:

• Using the mouse, hover over a product category and select the appropriate product card. If a product is not installed, the card will be disabled.
• Click  and then select the product application. Only installed products will appear in the Web Products Menu.

The application's home page appears.

To access Help for any of the installed web-based applications

Click  and select Help from the menu. The online help for the selected page appears.

• Select Help from the menu. The online help for the selected page appears.
• Select About from the menu. The About CES window appears. This allows you to view version, build, copyright, and other CES information. It also provides information for contacting BMC.
• Select Collect Support Files. The Support file name dialog box appears. Enter a name for the support Zip file being created and click OK to start the download.

To log on/log off or change host connections, or to access user profiles

If your security mode is set to either Internal or LDAP, you can log off of web products. If you are in a web product that utilizes host connections, you can log on, log off, or change host connections for that web product.