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Limited support BMC provides limited support for this version of the product. As a result, BMC no longer accepts comments in this space. If you encounter problems with the product version or the space, contact BMC Support.BMC recommends upgrading to the latest version of the product. To see documentation for that version, see BMC AMI Ops Infrastructure 7.1 .

Exception monitoring

BMC AMI Ops products include extensive exception monitoring features, ranging from setting simple thresholds for view data to managing sophisticated alerts and alarms.

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Key-concepts

Glossary

The exception monitoring features can be categorized as simple thresholds, dynamic thresholds, exception reports, and action triggers:

  • Simple thresholds

    You can customize any view to include a threshold value for an element displayed in the view. When a threshold is met, the color of the displayed data changes.

  • Dynamic thresholds

    You can define dynamic thresholds for use anywhere in BMC AMI Ops that you can set a condition, such as when customizing an element in a view or defining an alarm.

  • Exception reports

    The Alarm Management component creates alarm reports based on performance goals that are continuously monitored. When a performance goal is not within acceptable parameters, an alarm report (also called an exception report) is created. You can set alarms for any (or all) severity levels, from informational to critical. Additionally, you can have the alarm reports provided to you in multiple ways.

  • Action triggers

    Based on an alarm report, Alarm Management can issue an alert to trigger an automated action. The action might create MVS console messages, create an alarm report for BMC AMI Ops Automation to process, call BMC AMI Ops Automation, or call the BMC Control-O product.

Although some products can create their own alerts, the Alarm Management alert features are available to all BMC AMI Ops products. In contrast, all alarms are created through Alarm Management. Additionally, you can use Alarm Management views to monitor alarm reports and all alerts (regardless of their origin).

For more information about exception monitoring, see Alarm-reports-exception-reporting.

 

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BMC AMI Ops Infrastructure 7.0